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    • admin

      Mon, 04/06/2009 - 12:44

      can I express my disappointment at how impossibly difficult it is to use this website.

      I've tried to register five pairs of socks - the model isn't listed, and each attempt (usinga different model) creates two registrations.

      and it's so slow.

      (I'm on a Mac using Safari)

      this text is almost too small for me to read.

      pah.

      The socks are great. I wanted to register my guarantee and tell you how good they are (my previous ten pairs are just starting to wear out after four years) but I can get the contact section to lood.

      can't you get a better site? I'm sre you'd get more feedback if you did.

      grrr......

      tonyc@boldfish.co.uk

    • admin

      2 years 44 weeks agoadmin

      Hi boldfish,we are already

      Hi boldfish,we are already working on a HTML-version of the website. Until your post we haven’t heard any problems concerning the registration of products. We even tested the registration-process on Safari. But we will check this again.Thanks for the info!Best regards

    • Guest

      2 years 43 weeks agoHansPons (not verified)

      I am also on a Mac. iBook

      I am also on a Mac. iBook G4.The website for me also is slow. Registration took me 'ages'. In the drop down menus it took a long time before I was at the right country and my birthdate. It wass not told that I would receive my password by e-mail.
      Also the windows are too dark. There is a limited vertical viewing angle . The cursor in this text window is too thin.
      The contrast of the characters and the background is not large enough.
      But I like the brown and orange colours.

    • Guest

      2 years 43 weeks agoboldfish (not verified)

      you seem to have made some

      you seem to have made some improvements to speed, but the registration process is still weird. You have now added my sock model, but each registration still creates two guaran tees from one. I now have 26 products registered, but I only have bought 15 I re-registered 3 pairs with the right model number so it's created 16 (8x2) extra registrtions to add to my original ten.

      still can't read this text (light grey on grey? what were your designers thinking!!!

    • Guest

      2 years 43 weeks agoboldfish (not verified)

      you seem to have made some

      you seem to have made some improvements to speed, but the registration process is still weird. You have now added my sock model, but each registration still creates two guaran tees from one. I now have 26 products registered, but I only have bought 15 I re-registered 3 pairs with the right model number so it's created 16 (8x2) extra registrtions to add to my original ten.

      still can't read this text (light grey on grey? what were your designers thinking!!!

    • Guest

      2 years 43 weeks agoboldfish (not verified)

      oh look. it's still creating

      oh look. it's still creating two posts from just one too!

    • Guest

      2 years 43 weeks agoboldfish (not verified)

      oh look. it's still creating

      oh look. it's still creating two posts from just one too!

    • admin

      2 years 42 weeks agoadmin

      Hello boldfish, we still try

      Hello boldfish,

      we still try to figure out, how your posts are created twice. We are also testing with Mac/Safari and Firefox but still don´t get the same result as you. Are you connected directly to the internet or through a proxy server?

      Best regards
      admin

    • Guest

      2 years 40 weeks agoFranzWein (not verified)

      Hi for registrations und

      Hi
      for registrations und guarantess I had used seamonkey, firefox and MS internet explorerer on WINDOWS XP home (32bit) - I had only problems when I made mistakes by my own, because the member has no option to delete the insertet wrong product key!
      Franz

    • Guest

      2 years 24 weeks agotndmnds (not verified)

      I'm having problems

      I'm having problems registering my x-socks. The product I purchased is not a pull down option and I have not found where to enter this personal serial number that is on the box my socks came in. This is down right frustrating.

    • admin

      2 years 24 weeks agoadmin

      Hello tndmnds, can you please

      Hello tndmnds,

      can you please tell us which product you´ll like to register?

      Best regards
      admin

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